Choosing A Builder

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Please remember that doing building work in your home is a major task. Be professional in your approach and always question what you are told. Then check it out. You can never be too careful.

Make a list of possible builders:
Make a list of local builders using various resources ie recommendations (from your designer or friends/family), the council's planning department, telephone directories etc.

Choice:
Choose a builder that can do the work you want, confirming with them the size and type of the work. Ask for details of recent jobs undertaken, who for, when and type of work. Contact the customers for their impression of the builder.

Comparing Prices:
When comparing prices from different builders, make sure they have included everything you want. Know the difference between a quote (fixed price for the work) or an estimate (guidance to final price).

References:
It is always a good idea to check the builders refercences. Try and visit three of four of the builders recently completed jobs. If possible, speak with the owners about the builders work.

Other Checks:
Do they clearly show address and telephone number - not just a mobile.

•  How long have they been in business?
•  Do they have full insurance coverage?
•  What are their qualifications?

Cash in Hand:
If nothing is in writing you have little to fall back on should you be unhappy with the completed job. An invoice proves a relationship and should a dispute follows, it can be helpful.

Contracts:
For anything other than a very minor job you should ask for written details of the work to be carried out and the final price.

Guarantees and Warranties:
Many builders offer insurance backed warranties for their work. These may involve an additional cost but do provide extra protection to the customer.

Check the cost and the level of cover provided before you accept.